RALVIE AI FRONTDESK FOR REAL ESTATE

Turn Every PropertyEnquiry Into theRight Next Step.

Answer calls and digital enquiries 24/7. Qualify buyers and sellers,schedule showings, and route conversations while keepinglead context connected across the journey.

24/7 lead capture · Showing scheduling · Smart agent routing · CRM workflows
Real estate professional discussing a property
NEW PROPERTY ENQUIRYBuyer lead
High intent
JO
Jordan OliverLakeview Drive listing

BUDGET$850k–$950k

VIEWINGSaturday AM

STATUSPre-approved

QualifiedAssign agent →
SHOWINGS TODAY12 booked4 awaiting confirmation
REAL ESTATE MOVES FAST

Respond while intent is still high.

A buyer at 9:30 PM, a seller on Sunday, or a tenant after hours should not become another missed opportunity.

01Enquiry
02Understand
03Qualify
04Schedule
05Agent
INCOMING PROPERTY CALL

Ralvie Real Estate Frontdesk

00:56

I’m calling about the house on Lakeview Drive. Is it still available?

Yes, that property is currently available. Would you like to arrange a viewing?

INTENT DETECTEDBuyer · Listing enquiry · Viewing interest
97%
Listing matchedLead capturedShowing workflow
24/7 AI RECEPTIONIST

Every call can become an opportunity.

Ralvie identifies whether the caller is a buyer, seller, tenant, investor, or existing client and follows the right configured journey.

  • Answer listing and office questions
  • Capture structured lead details
  • Qualify intent through conversation
  • Route with context to the right professional
ALWAYS-ON LEAD CAPTURE

Buyers don’t only search during office hours.

Keep property conversations moving while agents are showing homes, meeting clients, or away from the office.

01

Buyer

Property, budget, location

02

Seller

Valuation and timeline

03

Tenant

Rental or service request

04

Investor

Residential or commercial

05

Commercial

Space and business needs

AI BUYER QUALIFICATION

Give agents more than a name and number.

Turn natural conversation into a useful lead profile with the property requirement, readiness, timeline, and requested next step.

Property typeBudget rangePreferred areaMove timeline
BUYER PROFILE

Qualified opportunity

82 / 100
JO
Jordan OliverActive buyer · First conversation
High intent

PropertyDetached home

AreaLakeview / North

Budget$850k–$950k

TimelineWithin 60 days

FinancingPre-approved

Recommended: schedule a viewing and assign the Lakeview territory agent.
LIVE LISTING KNOWLEDGE

18 Lakeview Drive

Available
Modern detached homeLakeview · 4 bed · 3 bath$899,000
2,480 sq ftOpen Sat 11 AMLakeview SchoolDouble garage
BUYER ASKED

“Can I arrange a private viewing on Sunday?”

DYNAMIC PROPERTY INFORMATION

Answer while buyers are looking at the listing.

When connected to current property data, Ralvie can identify the listing, retrieve relevant information, and respond according to your rules.

  • Availability and listing details
  • Open-house and viewing information
  • Property-specific agent routing
  • Safe fallback when data is unavailable
SMART AGENT ROUTING

Right customer. Right agent.

Route by listing, neighborhood, territory, property type, intent, office, or requested staff member.

Buyer enquiryLuxury condo · Downtown
Rules matchedIntent + territory
Residential
Commercial
DowntownAssigned
Luxury
Leasing
General office
MULTI-OFFICE OVERVIEW

Lead network

Today
Downtown Office146 enquiries
92%
North Region112 enquiries
86%
West Realty88 enquiries
89%
Commercial Team64 enquiries
81%

Seller valuation requests are up 16% in the North Region.

MULTI-LOCATION REAL ESTATE

One Frontdesk across multiple offices.

Keep the customer experience simple while applying local listings, teams, territories, hours, and routing rules.

  • Central AI experience
  • Local business context
  • Territory-aware lead assignment
  • Cross-office communication visibility
CONVERSION ANALYTICS

Understand the real estate lead funnel.

REAL ESTATE FRONTDESK

Opportunity overview

New enquiries1,248+18%
Qualified leads486+12%
Showing requests214+9%
Seller leads96+22%
Enquiry activity
Week 1Week 4
AI + REAL ESTATE PROFESSIONALS

Let AI prepare the conversation. Let agents build the relationship.

Ralvie handles access, questions, qualification, scheduling, and routing. Your professionals keep advice, negotiation, relationships, and judgment.

AI preparesCaptures and structures the opportunity
Agent takes overReceives useful conversation context
Professional boundaryAdvice and decisions stay human
Connected journeyKeep context in supported systems
FREQUENTLY ASKED QUESTIONS

Real Estate Frontdesk, explained.

Move every property conversation toward a clear and useful next step.

What is Ralvie AI Frontdesk for real estate?+

Ralvie is an AI communication layer for property enquiries across phone, website chat, web voice, SMS, email, forms, routing, and connected workflows.

Can Ralvie answer real estate calls 24/7?+

Yes. Ralvie can answer supported calls around the clock, understand intent, capture context, and follow configured next steps.

Can Ralvie capture buyer and seller leads?+

Yes. It can collect contact details, property requirements, timelines, budget context, and the preferred next action.

Can Ralvie answer questions about properties?+

Yes, when connected to appropriate current listing information and configured knowledge sources.

Can Ralvie schedule property showings?+

Ralvie can support showing and consultation workflows through available scheduling integrations and configured rules.

Can Ralvie route enquiries to specific agents?+

Yes. Enquiries can be routed by listing, territory, office, property type, intent, or requested agent.

Can Ralvie support property management?+

Yes. It can capture tenant enquiries and maintenance details and follow configured operational or escalation workflows.

Does Ralvie replace real estate agents?+

No. Ralvie prepares and moves the conversation forward while agents retain relationships, advice, negotiation, and professional judgment.

MEET RALVIE AI FRONTDESK

Turn Every Customer Conversation Into Action.

Ralvie AI Frontdesk helps your business answer, understand, and act across every customer channel—voice calls, website chat, web voice, email, SMS, forms, and CRM. Be available 24/7. Respond instantly. Capture more opportunities. Connect every conversation to the right next step.

One AI Frontdesk. Every customer channel. Always ready.