Prospective student
Programs and admission requirements
RALVIE AI FRONTDESK FOR EDUCATION
Give Every Student, Parent,and Prospect a Faster Wayto Get Answers.
Answer common questions and capture prospective-student enquiries.Support admissions workflows, schedule campus visits, and routepeople to the right department—24/7.
24/7 student support · Admissions enquiries · Smart routing · Multilingual support
NEW ADMISSIONS ENQUIRYProspective student
QualifiedAK
Amelia KhanInternational applicant
PROGRAMMSc Data Science
INTAKEFall 2027
CAMPUSMain Campus
ONE INTELLIGENT FRONTDESK
Different audiences. One clear first step.
Ralvie handles the repetitive first layer while staff focus on conversations requiring individual support, judgment, and care.
Parent or family
Tuition and campus information
Current student
Administrative support and routing
Applicant
Application status and next steps
INCOMING ADMISSIONS CALL
Ralvie Education Frontdesk
What are the admission requirements for the MBA program?
I can help. Are you interested in the full-time or executive MBA pathway?
INTENT DETECTEDGraduate admissions · MBA · Requirements
96%AI PHONE RECEPTIONIST
Every caller gets a first response.
Prospective students, parents, current students, and applicants can explain what they need naturally—without navigating a complicated campus phone tree.
- Answer approved admissions questions
- Capture prospective-student context
- Route by campus, faculty, and department
- Bring in staff when people are needed
ALWAYS-ON EDUCATION SUPPORT
Questions don’t only arrive during office hours.
Keep a helpful first point of contact available across time zones, weekends, and peak enrollment periods.
After-hours
Answer routine questions
Admissions
Capture program interest
Campus visits
Support scheduling
International
Help across time zones
Student services
Route to the right office
AI ADMISSIONS ASSISTANT
Move prospective students toward the right next step.
Turn questions into structured enquiries, consultations, campus visits, or a routed conversation with the relevant admissions team.
Program interestPreferred intakeStudent locationStudy level
PROGRAM FINDER
42 programsAdmissions assistant
Postgraduate technology program, full-time, next fall
MSc Data ScienceMain Campus
92% matchMSc Computer ScienceDowntown Campus
86% matchMSc Artificial IntelligenceOnline + Campus
81% matchSMART CAMPUS ROUTING
Understand first. Route second.
Make complex institutional structures easier to navigate through natural conversation.
Student enquiry“I need help with financial aid.”
Intent matchedMain Campus
MULTI-CAMPUS OVERVIEW
TodayStudent access network
Main Campus268 conversations
94%Downtown Campus184 conversations
89%International Campus126 conversations
91%Online Programs214 conversations
96%MULTI-CAMPUS EDUCATION
One Frontdesk across every location.
Identify the audience, campus, and department before applying local knowledge and configured routing.
- Campus-specific programs and hours
- Faculty and department routing
- Consistent institutional experience
- Central insight with local context
ADMISSIONS INTELLIGENCE
Understand why students are contacting you.
EDUCATION FRONTDESK
Student communication overview
RESPONSIBLE AI FOR EDUCATION
Automate access. Keep sensitive decisions appropriately controlled.
Ralvie explains approved processes and routes enquiries. Authorized people retain admissions decisions, protected records, financial decisions, and student support judgment.
Approved knowledgeAnswers within institutional scope
Data boundariesCollect only what a workflow needs
Human oversightConsequential decisions stay human
Safety routingFollow approved escalation guidance
FREQUENTLY ASKED QUESTIONS
Education Frontdesk, explained.
Make your institution easier to reach and easier to navigate.
What is Ralvie AI Frontdesk for education?+
Ralvie is an AI-powered first point of contact across phone, website chat, web voice, SMS, email, forms, routing, and connected education workflows.
Can Ralvie answer calls 24/7?+
Yes. It can remain available for configured routine student, parent, applicant, and campus enquiries.
Can Ralvie answer admissions questions?+
Yes. Ralvie can answer from approved information about programs, entry requirements, deadlines, application steps, campuses, and general policies.
Can Ralvie capture prospective students?+
Yes. It can collect contact details, program interest, intake, study preference, campus, and the desired next step.
Can Ralvie schedule campus visits?+
Ralvie can support campus-visit and consultation workflows through available scheduling integrations and configured rules.
Can Ralvie route callers to departments?+
Yes. It can route by audience, campus, school, faculty, department, intent, or requested staff member.
Can Ralvie support multiple campuses and languages?+
Yes. It can apply campus-specific knowledge and routing across supported multilingual conversations.
Does Ralvie make admissions decisions?+
No. Admissions decisions and other consequential education decisions remain with authorized institutional staff.
Can Ralvie access student records?+
Only data required for an approved workflow should be connected, with sensitive records behind appropriate controls.
MEET RALVIE AI FRONTDESK
Turn Every Customer Conversation Into Action.
Ralvie AI Frontdesk helps your business answer, understand, and act across every customer channel—voice calls, website chat, web voice, email, SMS, forms, and CRM. Be available 24/7. Respond instantly. Capture more opportunities. Connect every conversation to the right next step.
One AI Frontdesk. Every customer channel. Always ready.